What if they miss a call?
Our system attempts to call 2 times. If there is no answer after the 3rd attempt, you are instantly notified via SMS.
Is it a real person calling?
No, it is a warm, friendly automated voice. This helps keep the calls consistent, on-time, and respectful of privacy.
Do they need an app?
No. SE Integrated Care Wellness works on any standard phone or landline. No internet or smartphone is required for the senior.
Can I change the call time?
Yes, you can adjust the check-in window at any time through your caregiver dashboard.